2/14/25
Verified Renter
So far it’s been a pretty good experience, I will say the day of our move-in I reserved the loading dock with the freight elevator to move up onto the third floor, And I was unable to use it for at least 45 minutes due to someone not following the proper procedures. I decided to freely used the loading dock freight elevator, which held my moving company up for almost an hour that I had to pay for.
Review from Apartments.com
Property Manager at Pike3400 responded to this review
Hi there!
Thanks so much for letting us know about your experience with Pike3400. I'm happy to see a favorable rating; however, I'm sorry to hear about your moving experience and the delays due to the loading dock/ freight elevator. We pride... ourselves in providing top quality service and living experience at Pike3400 and I would like to speak further to better assist. If you could reach out to me directly at the leasing office (703-920-3400) I would greatly appreciate the opportunity to make this right.
Best,
Kyle Small
Community Manager