River's Bend Apartment Homes

8/8/2023

DO NOT RENT HERE!!!

The property manager has no integrity and is very rude and disrespectful. Corporate does not care about problems or how you're treated. They will not get back in contact with you or deal with any issues. The property is way out of date. Renting from here would be a huge mistake! If I could give the property manager and corporate a negative rating, I would. This place is absolutely horrible! No integrity at all! Snap snap

This is the worst apartments ever 5 big water bugs coming out of nowhere within a week spand they don’t spray and if they do they don’t have real exterminator equipment they just come with a bug spray can and spray one spot of the whole apartment. and the The maintenance man never fix anything you ask them to fix something they come inside apartments look at it and say there’s nothing wrong with it and then leave and it still doesn’t work. And with this rent, there should be no bugs at all.... And the appliances they come with apartments are old and nasty. It takes 4 cycles to completely dry a small load of clothes and if I could get this zero stars I would, but you can only give one through five. Lee mas

Long story short. I submitted an application a day later I was told my application was approved for a six month contract and short term fee of $150 a month because they found out I would be in around for only six months because that what my orders say. I reached out to them and told that’s not correct I would be here for much longer period. They got back to me and say they sorry but however they would give me a 12 month contract which is also considered a short term contract according to their... policy and they have to charge me $50 extra as short term fee also. I was like can you guys please give me a contract that is not considered a short term lease with no short term fee charge. They insisted no because they don’t do long term contract anymore, so it either I take the short term lease of 12 month with $50 short fee added to my monthly rent or cancel my application. So I decided to take it because I was kind of desperate for an apartment. Later they got back to me and say I have to pay a security deposit of one months rent and my one month rent fee before I move in if I can’t they would cancel my application again . I still try to negotiate with them about the one month rent security deposit. The worse they did was cancel my application and told me to look for another apartment in a very rude and unprofessional manner because their policy says every tenants should pay a full one month rent as security deposit without negotiating or cancel their application. The rental office were so rude, petty and unprofessional with no proper way to talk to customer. Lee mas

This apartment complex is awful. The management is rude and never answers in a timely manner! Also, the bugs! They do not spray the apartments! I found 3 bugs two mornings back to back. From spiders, to centipedes. This place is not clean and not worth your money!

Went to tour their selection of 2nd and 3rd floor 1bd 1ba and was impressed. Great price and the property is SO beautiful- it’s well maintained, clean, and surrounded by nature!! It’s minutes away from the multitude of hiking opportunities that is the Dutch’s Gap nature preserve and about 10 minutes from a food lion! Great, safe location and great amenities. Directly next to a child care center too if you need a babysitter while off at work :) The office staff Amanda and Ryan were friendly,... professional, and straightforward with me for my whole visit.

Didn’t end up choosing this complex because of their strange pet policy though. My lab is 48lbs (as an adult/final weight) and I was told he was too heavy to live on the second or 3rd floors and that was the only thing available. Reading reviews about this place I also noticed that there was general unhappiness about the way rent payment is handled by the management company as well so I’m ultimately glad I stayed away. Considered another apartment complex owned by King Properties and heard absolute horror stories.
BE WARNED: every review I have ever read about anything owned by this property manager, King Properties, has been absolutely horrendous, especially concerning rent payment. None of the properties owned by them have a working website or any way to pay rent online. There isn’t even an option to pay via dropping rent off at the leasing office. You have to literally go to their corporate office 30-40 mins away every month to pay rent…it’s the 21st century and this is the only management company I’ve come across in my months long apartment search that doesn’t offer this feature. Very strange.
Lee mas