17/2/23
Huge dog poop issue!!!
This place has a huge dog poop issue. For the 1/3 mile distance around the building, i counted 30 instances of poop not even a foot into the landscape and on the sidewalk. Yes, poop on the sidewalk!!!!! Not only is this absolutely disgusting but a huge health issue as well. ICON needs to enforce their tenants to clean up after their dogs or being doing the clean up themselves.
Reseña de Apartments.com
Administrador de la propiedad en ICON at Dulles respondió a esta revisión
Dear Reviewer, Thank you for addressing the issue of accumulation that was brought to our attention. We understand your concern and frustration surrounding the unsightly and unhygienic conditions caused by this problem. Being the surround street... areas are maintained by the Home Owners Association, we have informed the HOA about your concern.
Ensuring a clean and safe environment is a top priority for ICON, and I'm pleased to know that our residents also take this matter seriously. We have policies in place that require tenants to clean up after their dogs and maintain a responsible approach to pet ownership.
However, it appears that these guidelines have not been diligently followed by residents in the Dulles Station area. I appreciate your acknowledgment of this issue and your commitment to addressing it. It's essential to emphasize the importance of adhering to the regulations, and I will personally address this matter with our tenants.
In addition to addressing the issue with the Homeowners Associate, we will explore options to implement more robust enforcement measures and increase awareness about responsible pet ownership. We are hoping that taking proactive steps like these will contribute to resolving the problem and creating a cleaner environment.
We reassure you that we are taking immediate action to address the issue at hand. If I have any further concerns or suggestions, do not hesitate to share them with our Management Team.
Best regards, Icon Management Team