6/2/25
Horrible communication
I’ve been calling the apartments for weeks now , I actually spoke to the maintenance man which was accidental because the manager told him not to answer the phone. He told me that he would make sure she called me back after a meeting which also never happened. This apartment complex was top of my list but leaves me to question if it’s worth it because I can’t even get a hold of anyone to ask questions. I’ve looked for corporates number which i’ve had no luck finding.
Reseña de Apartments.com
2 personas encontraron esto útil
Administrador de la propiedad en Livano Norfolk respondió a esta revisión
Thank you for reaching out and sharing your experience! We’re thrilled by the incredible enthusiasm for our community and truly appreciate the warm welcome. While this demand has grown beyond our expectations, we recognize the challenges it may have... caused in connecting with us. That’s why we’re excited to launch a new call center and expand our team—including a dedicated Resident Experience Concierge—to make communication smoother and more accessible. Your feedback is invaluable, and we’re committed to continuously enhancing the experience for all our residents! Please email our Community Director at sarah@livanonorfolk.com and she will be glad to provide the VIP treatment.