1/3/25
Verified Renter
Poor staff communication. Common outside areas normally trashy. Car wash didn't work as advertised. Recently added trash pick up service at your door so they could manage the trash build up around the complex, which was a good thing for the complex, but they imposed an additional $25 monthly fee on every resident. The hours they allow you to have your trash can outside your door is from 6pm to 9pm. If they catch your garbage bin outside of those hours they notes that they would impose an... additional fine per occasion your bin is left outside your door, for example, if you work nights or stay late at a friend's, and your garbage bin is outside waiting to be picked up becauseyou had to leave for the day, they can fine you.
Reseña de Apartments.com
Administrador de la propiedad en Banyan Grove respondió a esta revisión
Hi there - I'm sorry to hear that your experience with us was anything less than exceptional. I'll look into it and see what we can do to improve. I'd love the opportunity to find out how we can better assist you in the future. If you're willing to... chat, please contact us at banyangrovemgr@greystar.com.