19/3/25
Wish I could give more than 5-Stars!!!
It is a rare thing; To find a place that immediately makes you feel at home nowadays. Trio Pointe gave me exactly that though. I made the leap to relocate to the area from the other side of the country, and Trio Pointe made it an easy choice. Emelia, the leasing agent there, had me even picturing exactly where I would put my furniture, and continued to make me laugh, make me think, and make me excited for a new apartment there. Steller Salesperson, Guys! Tara, one of the managers there, was so... informative and responsive throughout my many questions. I felt like I called so much that she became my Friend! Relocating was a breeze, and the whole experience made me confident and relaxed, in what very well could have been anxious and stressful. Thanks to you all for that!
James, the Community Manager is thoughtful, intensely knowledgeable, and is one of those rare landlords that you can Tell he genuinely cares about everyone there. It shows in the community he leads, that's for sure!
I moved in, and shortly thereafter a lightbulb went out in my bathroom. I didn't think anything of it, and placed an online maintenance request (which was so easy!). Ben, with maintenance, called me to ask if they could drop by to get that changed for us... 20 Minutes after I placed the ticket.
I said yes, and Ken (maybe, Kenny?) was there and the lightbulb was changed... The whole thing was resolved in under an hour!
I know few, if any, apartment complexes that have this level of responsive service. Also, I know of very few communities that actually Cultivate COMMUNITY.
James, and Team: I don't know where you came from, but you can never leave! You are the example of how a community should be led, operated, and successfully run overall. Truly Amazing!
I am so impressed with the staff here, that I didn't even write about my actual apartment. It is extraordinary. Open Space, lots of Storage, Great Light, nice floors... Top notch all around.
Move here.
Trust me when I say: You will Stay and Love It.
Reseña de Apartments.com
Administrador de la propiedad en Trio Pointe respondió a esta revisión
So good to hear from you! Thanks for letting us know how much you love Trio Pointe and Why! Have a great day, and please let us know if there is ever anything we can do to assist... Or just pop in to say \"Hello!\"