30/3/25
Verified Renter
The leasing office staff are great. My move in was quick and efficient. Roger was very helpful. I do wish there was more written information about spencer 68 in terms of rules/guidelines/amenity hours. That seems to be a bit scattered/loose. There were some slip ups with being assigned the wrong parking space twice & not being informed about being provided the trash can for the trash valet. That could have been easily communicated.
Reseña de Apartments.com
Administrador de la propiedad en Spencer 68 respondió a esta revisión
Hello Verified Resident,
Thank you for your 3-star review. Thank you for your feedback! We're thrilled to hear that your move-in was smooth and that Roger was helpful. We understand the importance of clear and accessible information regarding rules,... guidelines, and amenity hours, and we appreciate your input. We will work on providing more comprehensive written details to make sure everything is easier to find. We also apologize for the mix-up with your parking space and the lack of communication about the trash valet service. We'll address these areas to improve communication going forward. Thanks again for sharing your experience with us!
Jessica Kim
Community Manager