Whitnall Glen Apartments

This place is gross. Needs a lot of updates. My apartment smelled of smoke - poor job of cleaning when the previous renter moved out. The carpet was filthy. All my neighbors smoked, so it was coming in constantly.

I’ve lived here 4 years and am happy with the updates in and on the properties. The location is convenient and close to everything! I am very happy here!
K

Whitnall Glen Apartments are a good choice if you're looking for a safe complex with good curb-appeal. The upper apartments are much more spacious than the lowers, but all are lacking in storage space. The bathrooms, specifically, have minimal functional storage space.

On the surface, the apartment seem to be constructed well and decently taken care of. Upon further inspection, much of the work has been shoddily done. The windows leak heat like a sieve and require plastic covering during... winter. This can get costly since apartments are heated with electric baseboards, and all heat gets trapped in the vaulted ceilings of the second floor. I cannot speak for all bathrooms in the complex, but mine consistently develops thick black mold where the shower walls join the tub. This is with consistent fan-running and monthly bleach treatments.

The management has gone persistently down-hill in the two years I've lived here. Originally, there was an on-site manager who maintained all landscaping and responded quickly to tenant concerns. Once she retired, an on-site office was opened, and quality of response on tenant concerns dropped. Now, the on-site office has moved down the street to Whitnall Gardens Apartments, and concerns are not addressed quickly at all. The property manager's response to concerns is "if it becomes a bigger problem, I'll address it then." This is a recipe for disaster. Management needs to step up and address their responsibilities.

Whitnall Glen Apartments are not all bad, but the above information is true as of 8/6/15. Some redeeming factors include the spacious porches and in-unit washer and dryer. Additionally, the apartments are located on the edge of Potter's forest (MPS school forest), which contains trails that connects to the Boerner Botanical Gardens located in Whitnall Park. The garages are large and have a lot of storage, but don't expect help if there are parking issues. If you complain too much about a specific issue, the property manager will leave a note in your door threatening eviction. Honestly, we wouldn't have to complain if the management just stepped up and took care of issues before they became out of hand.
Rent continues to go up an additional $15 a year, yet services continually decline. Lee mas