Graceland Arms Apartamentos

The owners only care about money. Nothing is included in rent any longer. All of the utilities are your responsibility to pay. You’re lucky if you can get anyone to respond with any urgency when something is broken or not functioning properly, but god forbid you’re one day late on rent, and they blow your phone about it or threaten to evict you for any payment inconvenience. We barely had functioning power to our unit for 3 weeks, and the best management could do is say that they were working on... it. They didn’t care that we had just purchased groceries, and our fridge wasn’t running to keep anything from spoiling. They didn’t care that we couldn’t even get hot water because the water heater doesn’t work without electricity. They didn’t care to work with us about any type of repayment for the inconvenience of not having functioning power to a unit and the stress it caused to not even have a livable space to come home to without power. Would not recommend whatsoever. The floors are the creakiest floors I’ve ever heard, we constantly have wasps getting into our unit during the summertime, and nothing is “updated” unless it ends up breaking. They use the same appliances in this building that they did when it was first made into an apartment complex. Don’t waste your time. The management is unresponsive unless it has to do with any form of payment. Lee mas

Before new owners this place was a great place to live. New owners don’t care about you they treat this place like a business and make sure you have your rent way before the first or expect a 75$ late fee if that fee isn’t paid in the next couple of days expect a 5 day notice they do not give you any kind of grace period not even the 5 days allotted in Wisconsin owner is extremely rude the one time I talked to him however if u need something fixed You have to email and no don’t expect a call... back for a follow up you will receive a email stating they’ve gotten your complaint and a couple of days after that the building manager will come see what needs to be fixed son god forbid you have a leak your house will reak!!! Lee mas