23/5/24
So expensive & not worth it
This place advertises that it is luxury but there is nothing luxury about it. There is no gate, so random people walk around up there. The pool is always broken and never opens on time. The gym is trash, and the treadmills are always broken. The apartments are NOT soundproof at all and you can HEAR/SMELL everything all around you. Also, packages get stolen all the time cause UPS/FedEx don't like to deliver to the correct apartment. I lived there for 2.5 yrs and never caused any problems, kept... the apartment clean (with my own efforts), and they still did not give me back my security deposit. Don't live here. Prive is crazy high for this location and lack of amenities.
Reseña de Apartments.com
Administrador de la propiedad en Eagle View Luxury Apartments respondió a esta revisión
Hello Audry
Thank you for your feedback,
Please allow me to provide some context and address some of the concerns you've raised about our property.
Firstly, we genuinely strive to provide a luxurious living experience for all our residents. We have... removed the gate in favor of enhanced security measures, including installing more surveillance cameras throughout the property.
Regarding the pool and gym facilities, we regret that you experienced issues during your stay. Maintenance of these amenities is crucial to us; Not only have we added a brand-new additional gym to the property, but we have a dedicated maintenance team who work diligently to keep all our facilities in top condition, and we are confident in their track record.
Regarding your security deposit, we aim to ensure fairness in our deposit return process. If you believe there has been an error, we encourage you to contact our management team directly at (304) 550-5663. We are committed to resolving any discrepancies and ensuring that our policies are transparent and fair.
