1/10/25
Maintenance could be better
My first month was rough immediately needed a new washer and dryer which took a while to get. Still have problem with my refrigerator to the point I can’t even keep food in there. Most of the service request end up getting closed without resolution. If I’m not home for them to come in it will just disappear. Would be nice if we could schedule an available time so I don’t have to stay home all day just to get issues potentially fixed or delayed until something can be done.
Review from Apartments.com
Property Manager at Cortland Lake Howell responded to this review
Hello,
Thank you for sharing your feedback. Your satisfaction is our top priority, and we regret to hear we did not meet your expectations. We are happy that since you spoke with our team over the weekend, your concerns have been resolved. If there... is anything else we can do for you please feel welcome to reach out to us.
-Your team at Cortland Lake Howell