MAA Briarcliff Apartments

This property leaves so much to be desired. There are endless maintenance issues and ants. The staff is unprofessional and unhelpful. Residents have packages go missing all the time. Save yourself and trouble and move somewhere else.

I originally really liked the setting of this complex and apartment layout/upgrades. Since May 2022 there have been concerns:the gates are sometimes are left broken or open for days at a time. There is one (of four) treadmills that has been broken the entire time I’ve lived here. There is an old, junky, abandoned, Mercedes near the back pool that has an expired registration parked in a prime parking spot for 4 months (told the office about it in June, still there). The back pool has been closed... for two weeks with no explanation (although clearly the pool is working and clean) of why or when it will reopen (it’s still summer BTW). We are paying for these amenities-do something! Read More

the fake hard wood floor coloring is strong & rubs off on the carpet. becomes a stain and now have to pay. Theyll take 95 out of your deposit to clean it. Major applinces needing replacing and wouldnt.

We literally love everything so far! from the peaceful location tucked between a lot of tall trees and plenty of nature, the quite atmosphere, proximity to midtown and lots of public transit stops, to the wonderful & convenient amenities, professional staff and maintenance, our great spacious apartment, we can't believe how luck we were to land this place! Really recommend for everyone!

If you want to live in the neighborhood where Post Briarcliff is I would recommend looking somewhere close that is not an MAA property.  There are a lot other complexes.  There is a reason they are offering residents referral fees that go up to $1000.  There are a lot of empty apartments and it is on par with the service you receive living here.  Constant employee turnover in the front office, seemingly month to month.  Either the front gate or resident gate is out of service about every 2 weeks... .  Slow response to maintenance requests that get you the bare minimum of service.  I had five maintenance requests for my AC unit this summer alone with lukewarm air and loss of power to the thermostat that cost me $500 in my last two power bills (for a 2 bedroom apartment). Then Post kept my $200 security deposit and charged an extra $67 because I did not clean (quote from their app on the charge) "kitchen sink, stove top, bathroom mirror, tub, sink, AC vent, window sills".  So apparently you are to leave the apartments as if no one ever lived there. There is a reason why there are so many empty apartments at this complex.  Do your homework and move somewhere where you will get better service. Read More