6/14/24
YUCK
Moved into a cockroach infested apartment to start it all off. They could not get anyone in for pest control for one week, were not willing to help with anything. They did two pest control treatments with absolutely no change in the cockroach status. They they moved us out for two weeks without ANY compensation. We then moved back in, STILL COCKROACHES. They moved us units and made us sign a new lease without telling us the dates were going to change so we were locked into this hellhole for an... extra two months. The new apartment we were moved into was very dirty. They said they were going to send a cleaning crew out to clean it, that never happened. GOOD LUCK talking with anyone in the front office. You have to call them approximately 10 times before they answer the phones. If you do leave a message there is absolutely no timeliness to their callback. I found a dead bird in the pool the other day and called them to notify them and they called my roommate back two days later--no pool treatment was ever done. The front office people are SASSY, let me tell you whoever answers the phone will never be able to help you with your issues and you will be referred to the property manager, who likely will also not be able to help you. The gates are always broken or damaged. You can hear everything your neighbors are doing. The walkways are absolutely revolting they say they ~clean them~ but the dog pee that stains the floor would say otherwise. Garbage is always overflowing its crazy disgusting. Could not recommend this place less.
Maintenance is actually so great, quick response times and get the work done well.
Only one more month left on my lease and I am counting down the days.
Review from Apartments.com
3 People Found This Helpful
Property Manager at MAA Gardens responded to this review
Hi, we regret to hear that you had this experience with us. Please reach out to us at your earliest convenience and allow us 48 business hours to return your inquiry so we may further assist you in working towards a resolution. MAA Gardens... ResidentCare@maac.com