Country Villas Apartments & Townhomes

Called to check if there was any available apartments, manager had attitude as if I bothered her & hung up on me. She didn’t even answer the call back.

I signed a lease at this Austin Highland property in Lisle about a year ago and had planned on renewing my lease for another 12-months knowing that I had paid all of my rent on time and had no complaints. Prior to finalizing this decision, I had called the office and asked if renewing was a possibility and what the increase would be looking like; I was told that I was looking at a $10-$45 increase and, because of this information, I discontinued my apartment search. Then, 2-months prior to my... lease ending, I received a paper of my door stating that they simply cannot renew my lease. I was very confused by this so I contacted to office only to be told that they legally do not need to give me a reason for not renewing and there is nothing I can do to change this, no further explanation. My interaction with the manager was incredibly disappointing and I am extremely frustrated that I now have 60-days to find a place to live and they simply don’t “have” to give me a reason for this. Read More

very good property to live in.. the staff is friendly and stuff gets done is a timely manner . I would rent again

Honestly you’re made to feel like you’re getting a deal with the price and the location. Don’t get me wrong, location wise it’s awesome. However it ends there. The pool they show is gross in the summer, was able to only go once when it first opened (when it was still clean). Huge pot holes, I know people complain about pot holes but they are huge and even if you ask for months they won’t fix it. They don’t fix broken washers/dryers. Doesn’t sound like a big deal but when you have only one dryer... for 8 apartments and it takes two dry cycles to dry anything! They over all don’t fix anything. They will tell you they are just so busy. Just confused as to what they are busy doing when you see nothing done. The price is not worth living here. Read More

My husband and I signed a lease here in May 2018. The apartments are some of the more affordable in the area, which is why we chose them. We knew going in they were older buildings, but we gave it a chance. Now in January 2019 we are dealing with repeated maintenance requests for leaks that are being “fixed” incorrectly and reoccurring. Management has a maintenance policy listed in their handbook that they do not follow. It has taken 2 weeks of us calling, emailing, and stopping into the leasing... office to get someone to look at the slow rust leak occurring under our bathroom sink (for the second time). They had someone come out and the manager told me her “guy” couldn’t see a leak. The Lisle Fire Department told us the buildings here are known for rust leaks- the leaks go into the fire alarm system here and trigger the alarms to go off, which they then have to come out and disable. There is also a hazardous amount of mold in our building’s laundry unit. It smells and is all over the walls of building 2509. It has been almost 4 weeks since I made management aware of this, and their response was that they were not sure if that is mold, it looks like moisture, and they will have someone look at it soon. That was 3 days ago, no follow up yet regarding that. Clearly there is mold growing. We will be moving out of here as soon as our lease is up. The affordable rent is not worth it and their poor management and maintenance has caused us a huge amount of stress over the last 8 months. DO NOT MOVE HERE. Read More