Jefferson on the Lake Apartments

Ok, I lived here for 2 years. To keep it simple.
First, I had a wall AC. It had mold on the filter and in the moisture tube. I had to run it at 62 when I was home to be comfortable. (My electrical bill was 120 once.) During the winter, I kept it off; I only paid 40 max.
Second, when maintenance came in for a request I wouldn't know until I looked at my account it would show it completed. For bug inspectors every 3 months, to every 6 months.
During my release renewal, they said I... had 48 hours to respond even though I had 2 months to actually respond. Then they said it would be cheaper that year, and then it was 75 dollars more.
For a person starting it's ok, Otherwise good luck! Read More

I applied for an apt 3 weeks ago and still have no update whether approved or denied. I have requested the $150 admin fee back, as according to their own policy, you should find out in 48 hours. I keep being told they are busy and will get back to me, but no one ever does. I have to call them and get no where. I totally regret applying here and would not recommend.

price is too high for what you’re getting, office rarely answers their phones, buildings are out of date

We moved in for about 4 months and they still haven’t fixed the issues in the bathroom. And to be honest these apartments ain’t refurbished. We had to pay $500 for the transfer to the apartment we are in and when we moved it stank and was awful and it didn’t have the fire alarm. The other thing they don’t give the letters of the old address, everything is an issue here. DO NOT MOVE HERE.

Short version:
-Drug deals in public
-Trash and animal poop all over grounds
-Mold and bugs in the apartments
-Extremely rude/incompetent staff
-INSANELY thin walls
-Apartments (actual apartments, not the ones they show you when they’re trying to get you to move in) are trashy and in poor condition

I wouldn’t recommend this place to my worst enemy. The entire staff is rude, condescending, and borderline incompetent (JJ is the one exception here). Never before have I seen a manager so clueless... about how to run a business.
They’ll take you on a walkthrough and show you how nice everything is, but don’t be fooled by it. Once you get moved in, you’ll realize how trashy this place is. There is garbage and animal poop all over the property, drug deals happening in broad daylight, and the actual apartments are disgusting.
I’ve been complaining about mold in my AC unit for MONTHS and they’ve done nothing. Maintenance has came a few times and cleaned it but nothing has been to done to fix the issue permanently and management is WELL aware of it. There are spiders, ants, and cockroaches in the apartments (not just mine- several of my neighbors have complained about them as well) and nothing’s been done about that either. (Full disclosure here: they do have a company come in and spray for bugs every once in awhile and the last time, they were unable to spray my apartment due to me having a newborn here. However, these bugs are also in several of my neighbors’ apartments who DID get theirs sprayed so missing the spray doesn’t seem to have been the cause of the bugs.)
This place seems so gorgeous and flashy on the outside, but is absolute garbage when you get moved in and settled. The staff drops the nice act as soon as the lease is signed and will act rude and annoyed any time you try to bring an issue to their attention. For as much as this place charges, you’d think they’d be able to put more money into keeping the apartments livable but apparently not. ?????

DO NOT MOVE HERE. I PROMISE YOU WILL REGRET IT. Read More