Pinnacle at Town Center Apartments

Called their “emergency maintenance” line due to getting lockout of apartment. I was greeted with a AI requesting name and apartment info, which then led to saying their “on call maintenance” was notified and someone would reach out to me shortly.
It’s been 3 weeks and haven’t heard anything. Granted obviously I was able to get back in my apartment later that day by calling a third party lock smith, but the lack of response and concern from the pinnacle in that type of situation is crazy.

We always invite people to join us in pinnacle. Nice place to stay.

I love it here! The staff are nice and maintenance is very responsive. The stairways are my only complaint as the walls are dirty and the stairs can be messy at times. Looking past that the apartment is fantastic.

I've been at the Pinnacle since 2013, and I have personally witnessed the changes to the properties - both positive and negative.

However, the reason my rating is lower than it usually is, is because I have been noticing a lot of unleashed dogs - particularly pit bulls. I have nothing against pit's, but the owners have to follow the rules like everyone else, and their dogs need to be leashed. It's gotten to where I have to make sure I have protection on me in case I'm attacked whenever I... leave my apartment.

Also, it's my understanding that the property management company didn't allow certain dogs on the premises - even as 'emotional support' animals. I would appreciate it if the property managers enforced this rule.

Other than that, I appreciate that the staff are very responsive, and I can tell they work hard to make sure all of the tenants are taken care of. I also like that the grounds are kept up and cleaned. Read More

Really nice neighborhood close to everything including commuter bus to metro. Quite environment and clean. Check out the restaurants close by, just a walking distance