8/3/23
Under New Management - Don’t Live Here
The new property management company Asset Living and their on-site management staff are unprofessional and lack effective communication skills. They shut off water for 2-4hours at least 1-3 times a month without providing residents notice via email, text, or paper notice then will lie and say that they didn’t notify residents because their system is down. As a result, I keep gallons of water prepared in case I need to wash my dishes and hands. They do not communicate effectively with their... maintenance team so if you submit a ticket, expect to wait days before getting someone to come resolve an issue unless you speak to the maintenance team directly who are great (they were on the property prior to Asset Livings arrival in January 2023). On-site management staff are rarely in the office during the intended business hours, and will sometimes leave for hours on end. They got rid of the emergency text service and hotline so if you have an emergency outside of business hours, you’re screwed. As a result, I once spent an entire weekend with a clogged sink and broken toilet. The residents constantly leave trash in the buildings, liter on the property, and fix cars without consequences so there are always huge rats in the parking lots and around the complex. The valet trash sometimes pick up your trash and sometimes wont. You pay an additional $20-25 for water & sewage, $20-25 for valet trash, and $4 for pest control on top of your rent, but is not worth it with the constant water shut offs, filth, and rodents around the property. Save yourself the trouble and live elsewhere.
Review from Apartments.com
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