1/7/25
Avoid at All Costs! Horrible Experience
This leasing office was an absolute nightmare to deal with. They charge you $200+ for application fees, and once you are approved, they will not respond immediately for 72 hours so that they can avoid refunding the application fees. Every time they come up with entirely new rent and leasing prices, it's insane.
From the beginning, the staff were unhelpful and unprofessional. I can name at least three people who are more like scammers.
Communication Issues: They were incredibly unresponsive to... calls, and emails.
Lack of Transparency: They were so inconsistent with the rent prices.
I would strongly advise anyone considering renting from this property to be extra cautious, it's more like a scamming ppl agency, not leasing. Far better options with more professional and respectful management are available.
Review from Apartments.com
Property Manager at Foundation | The Tower responded to this review
We apologize for the negative experience you had with our leasing office. We take your feedback seriously and will work on improving our communication and transparency. We do not refund the administration fee after 72 hours of the application being... completed as this is the policy in place and on our applications. Our pricing is set up in a tiered system which means we only offer a set amount of leases at certain prices and prices can increase daily depending on our leasing velocity. We strive to provide the best service possible and regret you feel we fell short in your case. We appreciate your feedback. - The Foundation (517) 351-5199 | choosefoundation@peakmade.com
