Lago Vista Apartments

Don't rent here at Lago vista everything will break down on you. When Maintenace comes out they barely fix anything and if they do it will most definitely break again. They are overpriced they raise your went up every time you renew your lease if you know what's best for you stay away from Lago vista.

Air conditioners are old, so your utility bills are high. Trash dumpsters are overflowing on a regular basis with trash all around. The pond is green. There are better places for the same amount of money in Saint Charles. Keep looking.

This place is so bad The service so that the AC was broken for almost a week and they haven't done anything I don't recommend anyone to come here

Location, location, location...but that is it. The grounds are not well maintained, this includes the pond, pool area, sidewalks, parking lots, buildings, shrubbery and so on. If you don't look closely you might think 'okay' but the longer I live here the worse it gets. The trash dumpsters are always overflowing. Mattresses and other furniture are consistently stashed in different places. The grass gets too long before it is cut. Additionally, maintenance INSIDE the apartments is slow at... best. DON'T pay ANY money until everything is fixed in the apartment. They still haven't fixed several items which were on my move-in sheet. The place isn't cheap either. There is much better out there. I am looking forward to the end of my contract. Read More

Normally you hear the phrase a diamond in the rough. This place is the exact opposite. In a good area, decently visible in the front. However the more you live here the worse it is.

Drive to the back back of the apartment complex and you’ll see how bad it can get. Only one of the pools being open (one of the two was closed each summer I lived here). The “newly renovated gym” removing the indoor pool and a AC that doesn’t work in the gym.

Or the backlog of work orders ignored because they can... overstaff an office group and understaff the maintenance division. They keep asking for referrals and having changed any of their hiring to bring on more people.

Pool hours- during office hours. So the people that go to work every day can only enjoy the pool Monday through Saturday 10-6 (edit- after angry replies from residents they changed it to everyday 10-6).

Apartment inefficiency. My other apartments in Kansas City, Omaha, Arkansas, Iowa, and Indianapolis weren’t amazing, but I’ve never had an apartments electricity, air leakage, or AC system be such a state of garbage. On average my electric bill has increased by 3-4 times than all the other locations I’ve lived.

Do not waste your time or money here. And don’t be surprised with an influx of new good reviews. New company just bought this place and will be offering incentives for people to leave good reviews. Just FYI. Read More