Cortland at RTP Apartments

Love the maintenance team here! The quick responsiveness, positive attitude, and respect for your space is unmatched. I always have my request fulfilled within the same day if it is normal business hours. They work great as a team to resolve any issues which I think is hard to find at other apartment complexes. They always have a smile of their face and wave to acknowledge your presence.

Pros:
• The community is fantastic. I had great neighbors who were always respectful, and I felt relatively safe walking to the fitness center or taking my dog out at night.
• The staff is great. I miss Jared being in the office, but I have no complaints about the current team. They’ve been consistently kind, communicative, and efficient.
• The walking trails and dog park were a nice perk.
• Most nights were peaceful and quiet.
• I stayed in the Columbia unit and liked it overall... .

Cons:
• Aging Units & Cooling Issues – I didn’t realize my unit was outdated until summer hit. Even with the A/C running, the temperature inside would climb throughout the day, sometimes reaching 75°F or higher despite being set to 66°F. It wouldn’t cool down until after sunset, making summers unbearable for both me and my dog. My electric bill often exceeded $120, and despite multiple maintenance requests, the issue was never fully resolved. I tried using fans and even left my freezer open at times—yes, it got that bad.
• Maintenance Concerns – While maintenance was generally responsive and quick to address issues, getting things replaced was a different story. For example, my refrigerator had recurring issues for months, but instead of replacing it, maintenance attempted multiple repairs. Each time it failed, I had to throw away my groceries, which became incredibly frustrating.
• Pest Issues – Roaches are a reality here, especially at night. They’re big, too—so watch where you step. Living on the third floor, I didn’t see many in the breezeway, but I still had to take extra precautions. Pest control is included in the rent, but I found bug foggers to be far more effective.
• Policy Enforcement – The parking and pet policies are rarely enforced. Many pet owners don’t clean up after their dogs, and people without permits take up guest parking spots. Parking on Aaron Circle is especially frustrating if you want a close spot.
• Breezeway Cleanliness – The breezeways are often dirty, and I occasionally found glass and nails near my apartment door or on the sidewalks. In my time there, I never noticed them being cleaned.
• Rent Increases – This is out of my control, but it’s worth mentioning. My initial rent (with a special) was around $1,250, but it eventually jumped to $1,600 (excluding pet fees, valet trash, etc.), which felt excessive. I wouldn’t pay more than $1,400 for this unit. Read More

The neighborhood is quiet, maintenance is amazing however living in this community for going on two years I do not feel valued. I do not feel the concerns I have as a resident are taken seriously because it does not directly impact them personally.

The company and office employees are great! Community is kept clean and maintained!

I have lived here for over two years and plan on continuing to live here. This is a safe, comfortable, quiet and pleasant community. The service team is excellent and take care of problems in an efficient and timely manner.