The Jax Apartments

I love the way they address service orders, they response very timely.

I've enjoyed living at the Jax for the past 2 years and signed for another year. Nice and quiet, clean, office staff and maintenance staff are friendly and capable.

A lot before grey star took over, unorganized. It feels now as though Greystar is attempting to pick up the pieces left from the other company. Although the apartments are roach infested I don’t feel it’s right or fair to raise the price of the apartments. New staff is amazing Anisa, Diane and Marlow have been great. Now it’s up to the Owners to do their part to make it actually feel like home. Overall I am at a 6/10 due to staff and maintenance

Living at the Jax feels like a home should. Quiet and peaceful, easy access to main roads and feels secure. I've enjoyed living here for the past 2 years.

Since moving here in July of 2022 we have had roach issues, water damage to the dining area wall that took them 2 months to repair. We had holes in the wall where the vendors had to cut open to view the extent of the damage, that we had to cover with a tarp cause it was embarrassing bringing over friends and family to that. We have had our water heater short out and cause the entire townhouse to fill with smoke (luckily I had a bad feeling and came home). We have had our entire second floor... flooded for more than an hour back in October due to a previous neighboring tenant breaking a pipe. Which caused the floor to lift and the garage roof to cave in. To which we were told consistently that they were waiting for the regional manager to approve the costly repairs. We still hadn’t heard anything back from the property manager about the repairs for the rest of the month in October come November and we are still getting the same spiel of we are waiting for approval and the vendors are so booked and that we would have to wait mind you the entire ceiling in the garage is exposed and the walls are now covered in mold. It took us having to call code enforcement to get anything done the same day code enforcement came out and looked at the apartment the inspector went to the front office to speak with the property manager next thing I know our apartment magically had a contract company here to work on it the same day. December comes and we get a property wide email that fire inspections will be done to check the sprinklers and fire extinguisher (tell me how this unit passed inspection when four of the fire sprinklers were covered with painters tape that they just removed yesterday) I informed the property manager that the work was not done properly to both the flooring and in the garage to which I was told that they are allowed by law to go up to four layers of flooring on top of each other and that the rest of it was cosmetic so we let it go. Then comes April and we noticed that in a few areas the flooring would sink down a little. They then called another flooring contractor that informed us that the entire subfloor needed to be redone due to the damage. Which brings me to yesterday the ceiling in our storage garage caved in once again with guess what another case of water damage thanks to the washer that belongs to them and that they reinstalled when the flooring was redone not having gaskets like it should have. Read More