1/12/25
Verified Renter
I wish I didn't live here, but because of circumstances we're stuck. Everything in my apartment is breaking, every day it's something new. When maintenance does finally come out they either look at the thing that's broken and say they'll be back but never come back, or they outsource someone who does such a bad job that the thing was better before they touched it. Good luck if you ever want to live here, this place is owned by a large corporation who doesn't care about anything but the money in... your pockets- and it shows because you will receive multiple texts and emails a week related to payments that aren't even due yet and other things to get you to spend money. Do not live here, renew bought the place and only puts a bandaid on things to make it pretty, but never fixes the actual problem.
Review from Apartments.com
Property Manager at ReNew on James responded to this review
Thank you for sharing your feedback User. We appreciate your honesty and understand your frustration with the issues you've encountered in your apartment. We take resident concerns seriously and strive to provide a comfortable and enjoyable living... experience.
While we can't comment on individual maintenance experiences, we encourage you to reach out to us directly at renewonjames@trinity-pm.com so we can discuss your concerns further.