Via6 Apartments

Absolutely terrible move-in experience at Via6. The unit was filthy upon arrival, and despite multiple emails and four in-person visits, management has done nothing to resolve the issues. I can’t even submit maintenance requests because the resident portal doesn’t work, and no one has bothered to fix it.

On top of that, I haven’t received any emails from the property, I don’t even know how to pay rent, and I still don’t have my mailbox code, meaning I can’t get my packages. The lack of... communication and accountability is beyond frustrating.
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Overall, my move-in experience has been somewhat average. The apartment was not entirely move-in ready when handed over to me, with a few concerns that were not addressed immediately. Due to a staffing shortage, it took five days for the work orders to be completed. Additionally, a basic yet essential amenity like the elevator is not functioning properly—one is out of service, and the other two often take more than five minutes to arrive, causing occasional inconvenience.

It's an amazing apartment building. Its location is very convenient, close to everything, it's in downtown. You don't need any transportation if you live in downtown and close to your job. The team is very helpful. I would recommend it to anyone!

Via6 has wonderful living accommodations for any need, with friendly staff and a perfect location to boot. Pat and Trent are superstars

Elevators constantly broken, trash chutes often broken, maintenance requests are often slowly fulfilled, Victor tavern taking community space away, broken grills, broken / removed TVs, etc. Longtime resident growing frustrated.