12/5/17
Terrible managememt
In general, nice building and great location. I can honestly say, for the most part, we enjoyed our time living here. However, upon vacating the apartment (we recently purchased a house) we ran into many issues with the Clearview 100 management/staff. My main piece of advice, make sure you are present for the final walk through. We had a flight and were unable to do the walk through and they took full advantage of that. 2 weeks after vacating, we were sent a list of items that needed to be fixed... . They took our entire deposit and then sent us a bill for $1,100 to replace the carpet! Carpet is well know to be normal wear and tear and trying to get us to pay for the replacement cost of new carpet is absurd. I tried to work with the management on this and they were very rude and abrasive. I am currently in the process of taking care of this in small claims court. Save yourself the stress/time/money and avoid renting here.
Review from Apartments.com
33 People Found This Helpful
Property Manager at Marketplace Flats responded to this review
Thank you for sharing your feedback regarding your experience at Clearview 100. We appreciate your kind words about the building and location, and we're glad to hear you enjoyed your time living here.
We sincerely apologize for the challenges you... faced during your move-out process. We understand how important the final walk-through is and regret that you were unable to be present for it. Our aim is to ensure that all residents feel fairly treated, and your comments about the management staff’s conduct during this time are concerning.
Since 2021, Clearview 100 has been under new management, and we are committed to providing a better experience for all of our residents. We take your feedback seriously and are excited about the opportunity to create a welcoming and supportive community. If you haven’t already, we encourage you to reach out to our management team directly to discuss your concerns further. We want to resolve any misunderstandings and show you a more positive experience. Thank you again for your feedback, and we wish you the best in your new home.
