11/21/24
Unreasonable Move Out Charges
I am extremely disappointed with the practices of this apartment complex. Upon moving out, I was unexpectedly charged for ("prorated" ) carpet replacement ($1320.87) and wall repainting ($161.27), despite these being routine maintenance items typically covered by normal wear and tear. I occupied the unit for 1 year and 3 months, during which time some minimal wear is to be expected. There was no damage beyond normal wear and tear which pictures show as proof. However, management has attempted to... hold me financially responsible for what appear to be standard maintenance and turnover costs. Upon research, you can find many similar stories from online reviews. This approach feels both unreasonable and unprofessional. I strongly advise potential tenants to be cautious of these unexpected charges.
Review from Apartments.com
Property Manager at Villa Coronado Apartment Homes responded to this review
We are sorry if there was any misunderstanding regarding the terms of your lease. We hope that reviewing your charges together helped to make things more clear. Should you have any additional questions, please do not hesitate to reach out to our... Resident Services Office so that we may provide further assistance. Best, The Villa Coronado Team