7/17/20
Do not I repeat DO NOT move in here!
I can’t even start to express my level of disappointment in this apartment complex. The management is the absolute worse I have ever had to deal with. Not only do they not care about issues pertaining to your apartment, but they do not care about your personal safety. We have had two separates occurrences happen that they pretty much rolled their eyes at and had to get the police involved personally. Nothing works. The pool in the back was promised to be fixed years ago. And the working pool is... constantly locked so we can not use it. Just waiting until the day our lease is up to get out of this awful place. I promise you, you do not want to live here. Find any other place available!
Review from Apartments.com
6 People Found This Helpful
Property Manager at Americana La Crescenta responded to this review
We are sorry that your experience has not met your expectations and thank you for the feedback. Customer satisfaction is important to us and we would like the opportunity to hear all of your concerns and discuss solutions that would be in favor of... both you and Americana La Crescenta. We seek to clear all misunderstandings. Please feel free to contact the office directly at 818.957.0723 or email americanalacrescenta@rcmi.com. Again, Thank you for bringing your concerns to our attention. Americana La Crescenta Team