9/5/22
Terrible Service LOOK ELSEWHERE
Where do I even start? When I first moved in, they told me they are not responsible for any leaks.. My bath faucet has been constantly dripping and causing mold ever since I moved in and they just tell me a work order is in, but its now been weeks and they have probably forgotten about it. My AC just went out and they said they will fix it when they get to it.. Which is absolutely ridiculous. Terrible attitude about it as if my AC going out is MY fault or something?! They talk to you like you... don't matter but still expect you to pay them. I would never ever recommend someone living here in a million years. PLEASE do yourself a favor and find somewhere else. Yes its affordable but the living conditions are TERRIBLE and they treat you like scum on the bottom of their shoe.
Reseña de Apartments.com
9 personas encontraron esto útil
Administrador de la propiedad en Bessemer Place Apartments respondió a esta revisión
We've discussed your review with our team, and we're sorry to learn you feel you haven't enjoyed the polite professionalism you deserve. Our manager wishes to express her sincere apologies if you believe your needs have been unaddressed. Prompt,... meaningful maintenance service is an important component of apartment living. Issues involving leaking water or water intrusion are serious, and we aim to resolve them as quickly as possible. After checking our records, we cannot find any open work orders concerning a dripping faucet. Call the office or submit a work order and reference this review, and we will gladly dispatch maintenance to your home. We understand your frustration regarding your A/C unit. We found several A/Cs required attention after taking over management. We only recently received the tools to make the necessary repairs and are swiftly working to ensure each unit is properly functioning. We were happy to provide window units for any resident experiencing an interruption in A/C performance. We value our residents and would appreciate the opportunity to change your impression of life at our community. Please call or drop by the office at your convenience so we may begin to create a five-star experience for you.