10/4/25
MANAGEMENT IS TERRIBLE. DO NOT MOVE IN!
When I moved in over a year ago, this place was great. The on site team was great. They had monthly events, took care of the facilities, and maintenance was quick as could be. Now, this place is simply a sinking ship with one exception. Peyton, the assistant manager is fantastic. She is the ONLY reason that this place is bearable to live in at the moment. She is respectful and on top of what she does. Now to why I would not recommend living here.
1: The decision to include Air BnB has a mistake.... We were emailed to not let people you do not know into the building but with all the random Air BnBer's you don't know if someone is suppose to be here or not. They openly smoke marijuana out in the terrace which is ILLEGAL in Alabama. I have seen them do this several times now. They have left the lobby a messy several times, and use up the limited parking space that is available to residents.
2. Today were emailed WITHOUT warning that they were revoking temporary parking passes and if you had been actively PAYING MONTH for a spot but not in the computer system then you would have your permit revoke. This is simply unacceptable. A personal friend of mine had his permit revoke because and I quote from the head manager herself today "He did everything correct. Someone (on our end) did not put him in the system. There is nothing I can do." Excuse me? You are the manager of the complex. He has been paying for a spot for over a year and he is not in your system? That is the very definition of negligence. IT DOES NOT MATTER IF THIS HAPPENED IN THE PAST. YOU ARE THE MANAGER. IT IS YOUR JOB TO FIX THESE ISSUES. I asked the head manager how could they do this without notice and she stated that they sent out several emails. I know for a fact that this is inaccurate as I am on the list for a parking spot and I only received an email this afternoon. The lack of professional and human decency is frankly appalling. I would not recommend this apartment to anyone, and I know several people moving out. Once again, Peyton is fantastic. She is the salt of the earth. She deserves a raise, and an extra week off for her troubles.
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Administrador de la propiedad en Tower on Tenth respondió a esta revisión
Thank you for taking the time to give us a review. We sincerely apologize about the issues you experienced, and we hope to make this right. Please reach out to inf@towerontenth.com so we can rectify this issue.