24/1/25
Very unprofessional
The Oakland apartments leasing specialist is very unprofessional. I gave a $500.00 deposit and when I called to cancel and get my money back I was told I will get an email within 3 days. Never happened, it's been two weeks and know she doesn't answer her phone nor calls back. Very unprofessional. If you want a headache and lose your money lease from them. I will be getting legal advice.
Reseña de Apartments.com
Administrador de la propiedad en The Union respondió a esta revisión
Hi - I'm so sorry to hear your experience didn't meet your expectations (or our standards), and one of us will get in touch directly to see what we can do to make it right. I'm so sorry this happened - and I'd like to understand it better. Please get... in touch at theunionmgr@greystar.com at your earliest convenience, and we'll do our best to resolve the issue with you.