20/11/24
Not worth the money
I have lived here for 8 months, and had experienced multiple power outages and one water outage . Garage door never worked properly. For several months, it was left open . Another time, a double door in the hall way is locked, probably due to power outage , and I can’t reach anyone. I ended up climbing multiple sets of stairs just to find an alternate route back to my unit.
I had been patient. I mean , the apartment is brand new, surely they must have felt sorry and are working to... improve it . I can understand. I am usually not the type to complain. Besides, all staff working here are very friendly. Until today, I am changed for $100 for a piece of sticker that I need to display as parking permit. It’s a one Square inch paper sticker that doesn’t cost them anything. Even though I’m paying for parking every month and there are no way anyone can go in and out with without a garage door opener. It’s not like I can give the sticker to another person to park here for free. This just tells me management doesn’t even care that they’ve cost so much inconvenience to their residence.
My advice , do not trust the 5 star ratings. That’s basically from someone just seeing how new the department is and never lived here
Reseña de Apartments.com
Administrador de la propiedad en Hanover Winchester respondió a esta revisión
Thank you for sharing your experience at Hanover Winchester. I appreciate you taking the time to give us this feedback – we're always working to improve our community. I understand your frustration with the recent power outages and garage door... issues, and I want to assure you that we are committed to addressing these. I also understand your concern about the parking permit sticker. Please reach out to our team at ksantos@hanoverwinchester.com so we can discuss this further.
-Krizia Santos