The Terrace Apartamentos

Since May 2023 we lived in VISIBLE MOLD!! We sent MULTIPLE EMAILS AND CALLED DAILY ! They never once fixed the problem! We were unable to use our guest bedroom!!! THE STRESS THIS CAUSED!! NOT TO MENTION HEALTH ISSUES!

Avoid this apartment community at all cost!! The maintenance will not fix anything. The office staff is rude they don't answer phone calls they don't answer emails they don't answer work orders.! Over a year we lived in a mold infested apartment that they kept saying they were... going to fix they would send us 24 hour notices to enter, and then not show up. We were unable to use our guest bedroom for a year due to the mold that they refused to fix Visible mold !!!


Lee mas

Whenever it rains, water pours into a bedroom and one wall in the bedroom is completely soaked and moldy now. We have written a number of maintenance requests. The easy repairs get handled promptly, such as a laky faucet but the harder ones have never been addressed.

Beware of the Terrace apartments!! Not only is this place not safe to live. But they do not care about there tenants. I had never gone through so much in 3 years living somewhere single mom with her kids especially from dealing with drug addicts being high on drugs outside all the time. To theft also,shootings,violence and I had a leak in my sons room for 3 years and they never cared to fix it.

loud and inconsiderate neighbors. The management refuses to to fixed broken things.

The unit itself is nice, extremely spacious and lots of natural sunlight. The “showcase” unit that we originally viewed though had a completely different vynil flooring than what we found in the unit we moved into. We weren’t told that we were going to get a different type of vynil and different color as well. We also weren’t told that the unit we were actually moving into had an awning. The unit they showed us just had an open balcony/patio. They weren’t able to remove it either. It’s a little... hard to get in touch with management. Management and leasing are the same staff. Maintenance reauest sometimes take a while before being attended to. The gym they have do nit have a wide variety of equipments but the weight equipments they do have are missing the pins to set how heavy you want to lift. Most of the machines are also out of order. I have submitted a request about the gym and on my end it shows “work completed” but nothing’s been done. Lee mas