14/11/19
Stay away
Terrible. 3 break-ins to the "locked gated" car garage in 6 months. Bike was stolen and underground storage unit broken into. Apartment management does nothing, didn't even inform residents of the break-in until the 2nd one happened... one week later. Not a care in the world that their is effectively no building security. They say they care, but haven't even fixed the broken lock on the storage unit so I don't store anything in there anymore. Claim to want to give compensation, 8 weeks later... , haven't gotten back to me. Multiple emails, phone calls, etc.. all saying they care... They do not. Spend your money elsewhere!
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7 personas encontraron esto útil
Administrador de la propiedad en The Wheatley Flats respondió a esta revisión
Thank you for bringing this matter to our attention. Efficient and professional customer service is very important to us and we apologize for falling short. We would appreciate another chance to earn your business. Please reach out to our team as... soon as possible.
Kindest regards,
Cornerstone Apartment Services