9/7/24
Buyer BEWARE! Please spend your hard earned money elsewhere!!!
I moved in May 2024 and I have had nothing but BAD EXPERIENCES in the last month!! Upon moving in, I was told that the pool would be open by mid June because of being short staffed. It is now July and still no pool... I lived here for one week and TWICE a leasing agent walked into my apartment for no reason- once on Memorial Day when the leasing office was closed and the following Sunday, again when the office was closed. When I asked the office about this, they told me that this was NOT an... employee. ( I later found out that it was) So I was scared to sleep there for the first week, because I thought someone was trying to break in.
Then I soon realized that my dishwasher was not installed, It was simply placed in the hole in the kitchen. I had to pay someone to install it. About 2 week after moving in, I realized that my AC was running nonstop and not getting cold. I put in a maintenance request and about 10 days later a maintenance man showed up and stayed for 2.5 hours. I thought that my problem was fixed, but it had just begun... As soon as I got home, I turned on the AC only to find that my HEAT was now on when I turned on AC!!! I called the office right away and I was told that no one had been in my apartment. I have cameras so I saw the maintenance man in my apartment!! I have now called the office more than 4x and emailed 3x. NO ONE WILL HELP ME AND ITS OVER 100 degrees in my apartment!! I am beyond upset. I finally bought an AC unit to put in my bedroom just so I can sleep at night. THESE PEOPLE JUST SIMPLY DON'T CARE!!! THIS IS UNBELIEVABLE. I am in the medical field and I rarely complain,but I have never seen such incompetence!! i call almost daily now, and I get no response from anyone in the leasing office.
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