Reserve at Lake Irene Apartamentos

Muy bonito el lugar y muy buena atención me encantó

This complex is a complete joke. I’ve had multiple issues since moving in from pest to mold and the office cares more of updating their office and grounds than the health and safety of their tenants. I completely recommend staying away from this roach infested molded ran down complex. I only wish I did more research. Management is nothing better they just tell you what you wanna hear and keeps it moving…… again STAY AWAY OR YOU’LL REGRET IT

Do not rent here, unsafe community with anyone walking through the community, the police are always called. In addition, the place is roach infested and the building is literally falling apart. Not to mention the terrible new management that took over called Hawthorne Residential Partners; there is constant issues with the office. this is no place for people who have children; unsafe, unsanitary. There is nothing "luxury" about this place.

Have been living here for over a year now. The apartments are old and things keep breaking. Since the new management changed its getting worst. Nothing gets fixed, mold and AC issues all the time. Staff is rude and does not care about their residents! There is always and issue with the GYM (door locked, AC not working) I would not recommend living here.

If I could, I’d put zero stars. The leasing consultants and managers are horrible. Get used to them never picking up the phone after days of calling multiple times, to eventually walking in the office to put in a work order to them saying it’s handled. Come home to nothing fixed the second day you call and complain they promise to come in THAT DAY. To once again nothing. We finally did an emergency call at night for a maintenance guy to tell us they never informed maintenance. We’ve had... multiple problems with our apartment. From flooding in our hallway and living room, to our washer breaking multiple times to where it SMOKES now and they still aren’t taking this seriously. Get used to dog poop everywhere they don’t enforce it and don’t have trash stations with doggie bags like every other apartment I’ve lived in. They promise luxury but it’s anything but that. The first day we moved in, the walls had stains and were still not painted over, our closets doers were dented and there was bugs in the light fixtures we didn’t even have outlet covers on some of the power outlets. The toilet was put in sideway, our shower curtain was rusted from the day we moved in the bathroom fan filter was never changed the dyer vents weren’t cleaned in I don’t know how long to the point where our clothes wouldn’t dry . This isn’t even the half. Lee mas