The Avenues at Winter Springs Apartamentos

I say this place is SOMEWHAT PET FRIENDLY, because for months now, we have asked them to fix the fencing around the small pet park which has a rusted see saw. The dogs can crawl under the fencing and get out. Please fix this. Otherwise, it is quiet and friendly, but there is a cockroach problem in some apartments .

First, I only stayed for 1 year. I have been moved out for over 2 months now and still have not received my deposit that they confirmed I would get... 2nd, infested with roaches the day I moved in and when I requested for pest control, they sprayed, but roaches never die. Then they charged me for roach infested even though I had them come in several times. Then they said they don't show log of me calling in even though I did it through their website that was never working properly. If you want... your deposit back, don't stay here. Lee mas

This place is awful
They charge you so much for crap
The amenities never work and are gross
The trash is always overflowing and lol over the place
The apartments are infested with bugs
They charge you for things you aren’t even aware of on move out
Management changes frequently
Let’s not mention the unsafe premises when there are shootings and vandalism to homes and cars
Or the money that got stolen from my apartment after maintenance was “fixing” the electrical issues and find out they... weren’t even fixed
Maintenance request take months and the front office gives no care Lee mas

Do NOT move here! I know when looking into apartments I would look for those very words. Moving here would be the worst choice. We moved in when it was The Park at Laurel Oaks and The Avenues at Winter Springs is just as trashy and rude. The apartments are barely being held together and the things you ask them to fix when you move in just get a band aid and fall apart a week later never to be fixed again. Although the maintenance staff is about the ONLY reason this place deserves one star. I... lived there for a year and if nasty, cockroach infested apartments isn’t a reason to go elsewhere, how about getting attacked and feeling unsafe to walk into your apartment. In one year, me and my 3 18 year old female roomates had been followed by random vehicles, had to call the cops due to someone blocking me in and banging on my car window with me inside, and ALSO had police swarm are building mandating we stay inside as they catch a loose criminal. IF all of that is not enough, the leasing office is a mess. Charging you for things that are their fault, sending false information, and lack of proper communication which makes it “he said she said” and causing you to look like the liar. Ridiculous! Lee mas

This property is a joke I promise you what you see on their website is not what you’re going to get in your apartment they call it luxury it’s not luxury their appliances are old their countertops and cabinets whatever sticker stuff they have on it peeled tiles in the floor cracked mold everywhere air vents shower cabinet doors just everywhere they won’t fix your AC they’ll just tell you to stop using it if it freezes they won’t replace it. They won’t replace lightbulbs throughout the community... if they go out they will tell you to call the Electric company to change a lightbulb which I have done so I know personally. If you pay the 150 for a garage and someone parked in front of your garage blocking your car in the garage they will not do anything about it you will have to go out of your own way to call a tow company to get whoever’s car that is moved. They are rude and they lie on you. They keep no history of work order supposedly unless you do it online at rent café but if you call them and do a work order they don’t put that in their system. I lived here for five years because I had to because that’s what I could afford I didn’t have a choice. If you have a choice do you not give these people your money. Oh in the first apartment they put us in which I demanded to be moved to another apartment had those little tiny roaches everywhere so whoever lived there before was dirty and they didn’t properly clean the place. Lee mas