Ocean Oaks Apartamentos

This review has nothing to do with the maintenance, my apartment, or the office staff. I am doing this review because I was contacted from FPL (Floroda power & light) about a electric bill equalling over $600 dollars. And since December I've been paying an electric bill with my rent because it was in the property name for whatever reason. And now, FPL is trying to charge me the same amount of electric bills I paid from December 23 to May with my rent because they have no record of any electric... account. And all Hawthorne residential partners wants to do is provide me with a credit on my account of what I did pay for 6 months to them instead of giving me a physical check. I'd prefer a check so I could cash it and give it directly to fpl instead of what HRP is doing. But I guess HRP feels its not their problem if FPL is charging me more than just the 6 months of electric service. It's a shame and not the live it culture that their so big into. Lee mas

Took me a little while to realize that the management here is a joke. Maintenance request take FOREVER and leasing office just makes it worst. Its almost like they are playing marco polo. Make sure you follow-up all communication with a phone call cause they either always lose it or have excuses as to why they havent gotten to you yet. Ive seen communities that are 5 times bigger and get things done within 24 hrs ESPECIALLY SERIOUS MATTERS!

Lived in my apartment for 2 years. When I received it, I had to clean the whole apartment. There was dirt/dust/paint all over the appliances. Fixtures in the bathroom were rusted. The vinyl floors had marks all over them. The carpet was just cleaned. Both floors were not replaced before I moved. At one point, they sent pressure washing outside and it flooded the apartment. The floors started lifting from that and form being old. I called maintenance and they sent someone to fix it. Instead of... replacing the vinyl, they just glued the same one down. I just moved out and I received a 1400 bill from them stating that I am liable for the floor, that again, we’re already in poor condition to begin with. And also threatening to send my credit a notification. I have videos of the before and after. You can’t charge people for normal wear and tear, ocean oaks. I get you wanna upgrade your apartments, but do it on your money. Not mine. I’ll be fighting this one ?? Lee mas

This new Management is horrible, they never know anything, never reply to emails, never call back to follow up never answer the phone even though the place is empty. In only a month i can tell It is not the same and that the attention has drastically declined after the last manager left.

Property is very old. The walls are so thin that I can hear everything outside and inside. Now I feel uncomfortable going into the office under the new management. People smoking so much weed you can get high just sitting on your porch. I were ear plugs so that I can sleep. I'm not going to be renewing my lease for these reasons.