Mandalay on 4th Condominiums

I am a 9-year resident and I have never lived in one place that long, however this is a quiet community and in 9 plus years I have had no bad experiences living here, quiet, clean, beautiful community. The HOA takes care of the property and looks amazing. The rental office team are awesome. Great location at the end of 4th Street with walking paths to the Bay. YOU WILL LOVE IT HERE!!

In the time that I've rented at Mandalay, things have gone down hill. The leasing office/staff is unresponsive. They're happy to get you into an apartment, but if you have any questions thereafter, good luck. If you move here, better hope you never need to file a maintenance request. No matter the urgency or damage, it will take weeks. If you stop by the leasing office, the bored girl at the desk will tell you "maintenance knows" about your ticket. She'll also remind you that you're not the only... one with a request in. If you email the leasing office to follow up, don't expect a response. There is zero accountability to the staff at PSDM. Rent prices are increasing in St. Pete, and PSDM is benefiting from the simple fact that they have apartments in a desirable area. PSDM has no business increasing their prices to market value as they employ staff who simply don't care that residents call this community "home." Lee mas

0 stars if possible. Simply put, the front person representing the property. I found no reviews for 2021, so here is one based on first impressions.
I called for INFORMATION. The girl in the office offered no pleasant greeting other than to sound bored.,Upon my request she immediately began to repeat that she didn't have availability,meaning presently, even though I explained I was looking for 3 months from now. No matter how I phrased the request, it was answered with there was no availability....
I went into the office about a week later. I was greeted with the same almost sullen voice and no smile. I asked for INFORMATION. And so began the same nonsense as I'd gotten on the phone. I had to specifically ask for a brochure, floor plans and a fee sheet.
First impression: if the office is going to argue with a perspective resident, she probably argues with tenants and staff. This means she probably doesn't take care of her residents pleasantly or in a timely manner.
I chose not to even consider renting here and I certainly will not recommend this property. Lee mas

This is everything I’ve experienced here while being at this apartment… I would like to get reimbursed from the issues I have had.

1.) when I was moving in I was told I had a 2 bedroom 2 bath over the phone, I get there and see a nasty run down 1 bedroom and 1 bathroom apartment and quickly said no, then I settled for an “updated” 1 bed one bath and was told July I would be able to move into a 2 and 2 bedroom apartment. I called in July, left 2 voicemails and still no response…

2.) The... mailbox key doesn't work, and still doesn't work.. I have emailed twice to get this fixed to the business card I was given

3.) On my move in day I had a friend with a truck that was moving my stuff and got towed while parked there for an hour and was charged $150 to get it out

4.) Before leaving for vacation they had a major water leak from the 3rd floor to mine, that was October 17th and your contactors working on the rugs could attest to this. This has still has not been looked at and on Thursday will mark 2 weeks. I can't even go into my apartment because of the mold and musty smell I have really bad asthma and I cant even go into my “home” this is absolutely ridiculous

5.) walking out my door I see caution tape and look up the ENTIRE roof is falling down... and on Thursday will mark 2 weeks for this as well.

7.) Gates never work and that’s a huge reason I picked this place so I can feel safe

8.) Random $50 fee came onto my bill for maintenance the same time my A/C wasn’t working….. are you kidding me?

9.)THE FIRST MONTH I LIVED THERE THE A/C WENT OUT AND DIDNT FIX IT UNTIL ALMOST 2 WEEKS LATER.... you “maintenance” workers still hasn’t collected the wall unit if you need that for evidence as well…..

This place is the worst, there was someone moving out yesterday by me and said the same exact things, NO ONE HERE CARES…..
Lee mas

The worst apartment complex I have ever had the misfortune of working with. Their office hours are unreliable (different than what’s posted online is what I was told...okay then fix it...), and even if they are “open,” no one is in the office. I waited for someone to show up, no one did so I called and left a voicemail. No one returned my call, and so I called back and finally someone answered. I got ever excuse in the book as to why they were unavailable. The person I spoke with was so... unprofessional, it was mind boggling. I understand she probably has very little control over most things that go on but...still. Business lost. Lee mas