Mirador at Idlewood Apartamentos

Fixtures Eric came over promptly and was professional and handled my request with ease. Thank you for all you do !

The staff was great and I absolutely love the property

Apartment The service was great and the leasing agent was very professional and familiar about the property

Mirador Experience Things that can improve, rental office staff can demonstrate professionalism atmosphere, the garbage area needs attention and or another bin to handle the amount of garbage disposal, the lighting in between the apartments can be brighter, junk cars should be tolled of the property, the entrance gate needs attention it always broken. Improvements on the maintenance team, their turn around time has been better.

Maintenance is a nightmare A month ago when hurricane Helene hit I had flooding in my apt. Cleaning up the mess I realized I had existing water damage I'm my living room corner and front door. My baseboards were water stained and growing black mold. This is considered an emergency maintenance request. It took maintenance 3 weeks to bring a dehumidifier and another week to just paint over my baseboards and now they marked my request as completed. In addition, I pretty much went into the office... every week to follow up on my request since no one ever picks up the phone there. Needless to say, I'm still dealing with the mold and yet again have to go to the office to talk to them. Lee mas