Mirador at Idlewood Apartamentos

Maintenance is a nightmare A month ago when hurricane Helene hit I had flooding in my apt. Cleaning up the mess I realized I had existing water damage I'm my living room corner and front door. My baseboards were water stained and growing black mold. This is considered an emergency maintenance request. It took maintenance 3 weeks to bring a dehumidifier and another week to just paint over my baseboards and now they marked my request as completed. In addition, I pretty much went into the office... every week to follow up on my request since no one ever picks up the phone there. Needless to say, I'm still dealing with the mold and yet again have to go to the office to talk to them. Lee mas

The maintenance staff is amazing, however, the quality of this place is horrible.

In our short stay, we experienced the following
- Roaches and centipedes
- Malfunctioning A/C
- Sloppy painting, which was even on the hardwood floors
- Musty odor, likely from mold
- Several outlets not working upon arrival
- The outlets that did work were loose
- Ceiling vents missing screws
- Insecure mailbox
- Air filter wasn't replaced upon our arrival
- Bathroom rod fell off
- Front door handle loose and in... poor condition
- Fire alarm missing a battery upon arrival
- Gas stove not working
- Water tank hasn't been replaced since 1991 and didn't have proper coverage over heater's flame which produced fumes and is a fire hazard.

The price is renter-friendly but the condition of everything is extremely poor. Lee mas

This is a nice place to rent. Very polite staff.

If there was a such thing as a negative review, this property would get it times 1000. Nasty, cheap, lazy and sheisty are some of the best words I can use to describe my stay here. When it was time for me to move and reach out to them about a $200+ balance owed for normal wear and tear and a frivolous “COVID-19 Cleaning” charge (I never had Covid at that point), they ignored all my calls. I also followed up via email to the assistant manager, there was no response or follow up. By law, they’re... not allowed to charge for normal wear and tear plus some of the wear and tear they charged me for was for things that existed prior to me moving there! Fast forward, they’ve sent this bs balance to collections and they will now be hearing from me. Please move with precaution with this property. They are very unprofessional, lack proper communication, and should be shut down. This only touches the surface of what I endured (I.e. negligence with mold and flooding, roaches, health compromised due to poor air quality, etc.) I could go on and on but you start to get the point. Do not lease here if you value your peace of mind. Lee mas

This place is a wonderful apt. Complex with privacy gated front porch area, one of the things that sold me on leaving here, they upgrade and do rentivstions often to keep this place up to par. Great office team, Gina has been extremely helpful when I needed things done at my place, very understanding and is willing to go the extra mile for you! Thanks Mirador at idlewood team, have a great night.