Windsor Lakes Apartment Homes

I lived here for 5 days. Why so short you ask? My apartment was infested with cockroaches. And not just a handful, I’m talking at least a hundred killed in 5 days. Emergency maintenance states they can help you if your home becomes uninhabitable and that’s a lie. I called on a Saturday night and no one did anything about the roach infestation until 4:30 pm on Monday. They sprayed and said I might see a few. I found 20 dead on Tuesday at 8 am and killed at least 6 more before 11:30 am. My last... straw was when I found them crawling in my fridge and cabinet on my food. They took out my appliances and I found a nest the size of my fist. The leasing office told me I shouldn’t expect people to jump for me and change their schedule to help me out. I then asked her if she would like to switch homes for the night then and she walked away. Did they pay for my temporary housing? Of course not because they said it was habitable when law says different. They weren’t sending someone to deal with the ongoing issue until Thursday. It was Tuesday and they expected me to live in aj uninhabitable home. Very shady, do not live here. Especially in building 4! Lee mas

I will hate this place, forever. I will never forgive this apartment complex and their entire management team for how they have ruined the past year of my life. This apartment had a "clerical error" and accidently credited my account. I assumed I overpaid, because I've done that before, and two months later (without notice, call, or email), I now have an extra $790 charge on my account. I was not given a payment plan or any other options for that matter on fixing this issue that I did not cause.... For the past year, my checks have been on off intervals for my rent payments, because of this situation. Their have been so many experiences that I've had to just needlessly struggle through, because of their clerical error. Specifically, saving my kitten from dying because I didn't have the money to get him care in time, enjoying spending time with my family because I couldn't afford the gas to see them, being unable to contribute to my sister's wedding because I now have back rent, being unable to afford Christmas presents for my family, because I'm paying back rent, and having to delay an endoscopy for 2 months because of a "clerical error". On top of all of that I was still charged a late fee every month from the deficit I was forced into. On top of that, when I finally got caught up, I brought this exact situation up to their management team, once again, to see if their was some way they could rectify or pacify me from the hardship they forced me into. Do you know what they did, they gave me a one month curtesy late fee, so if there is ever a time where I have to pay my rent late, I won't be charged a late fee, one time. On top of that, there have been two separate instances where I was double charged a month's rent. If you are looking for an apartment, do not look here. I really wish that I could sue this place, but what can you do when you're a regular person working full time. Once again, I will hate this place forever, and I will never forget or forgive all those involved in this process. If I could curse them I would. I hope this helps your buying decisions. Lee mas

Lived here for three years with constant issues from the leasing office. They charge you for any wear and tear even despite being there for 3+ years, if it’s minor like small foot scuffs on the wall. The leasing staff never answer the phone and won’t give you a call back if you leave a voicemail. They never answer emails either. I would not recommend please listen to reviews because they are all bad from this complex!!

Beware everyone who wants to move in,
This is the worse place to live IN,
The bunch of roaches coming out of every pipeline coming to your unit. Management won’t help you solve the issue they might give you a new unit to move in too, but you dont know if it’s going to be the same thing. I will post review to that if it’s same in future that is if they will help me..
my recommendation to move into this apartment community is bellow zero.

Grounds were absolutely disgusting and embarrassing. Garbage everywhere and two maintenance men walking around doing nothing.

Apartment was filthy and old. Stairs around grounds were falling apart. Very gross.