Overlook Apartments

I have been a resident for a couple of years, my experience has been more than satisfying. But seriously why is it that every time Evelin is out tenants do not get the assistance need it!! I had to call office several times and no response, call emergency line no response either, call central office was left on hold. I ended up calling a friend to take care of the clogged sink. I drive to office pretending to charge my laundry card. Only to find Kelly just sitting there choosing not to answer... tenant's calls. It's so disappointing to be ignore and to only get the service much need it only when Evelin is working. I had heard complaints from neighboring tenants but never had to experience it for myself. I love living here always felt at home and appreciated. Lee mas

I lived at this complex for 7 years. At first it was great. The grounds were well kept. Neighbors were quiet and rent was reasonable. About 3 years in I started noticing mold buildup on the walls in my bedrooms and the carpet would get wet when it rained. The new neighbors were smoking weed in the hallways and laundry room. Dumping was a major problem. Sometimes you could not even exit the parking lot because mattresses and couches were blocking the driveway. Management did nothing. My apartment... kept getting flooded. I lost a lot of stuff and was not compensated. Lee mas

Since I lived in Overlook for these 2 years, my car has gotten broken into, the new leasing office staff is very rude and they have a serious mold problem that they constantly have to patch but not actually fixing. When I first moved in, I loved it but give it 6 months, the mold started appearing immediately and the staff showed no remorse and was not urgent; my friends who are in other buildings in the Overlook complex are having the same problem.

I been living here for 2 years and I have had no issues. If anything needs to be fixed . It’s done immediately. It’s quiet and peaceful.

mice running in and out of the apartment. The office staff is VERY unprofessional and rude. The walls are so thin that I could hear every conversation that my neighbors had in their apartment. The washer and dryer suck and they don’t clean your clothes. Everything is cheap in the apartments and will need constant visits from maintenance staff. Don’t do it!