Gardens of Traville Apartamentos

Management changed here a couple of years ago and not for the better. Poor communication, unfriendly, long waits and repeated calls for maintenance. The only elevator in one building was out for weeks with little or no help from the property. This is a senior community, and yes, it’s independent living, but some people are independent with a walker or a scooter and most cannot do 3 flights of stairs with their groceries. The way they handled it was a disgrace. Management is uncaring where they... used to be kind and engaged. Sad. Lee mas

The Management staff is superb. Alexa and James go above and beyond to meet and exceed our needs in every aspect. Even during Covid, the staff handled and communicated with us all in a way that made us feel safe, secure and loved. Alexa does an excellent job planning and executing events for us, the bus never stopped being available and housekeeping did a phenomenal job disinfecting and even used a steam gun to kill all germs. This is truly a family and not your average apartment community. ... They really care for us here. Lee mas

This is a warm and friendly property that is convenient to shopping, restaurants, hospitals, doctors, etc. But what makes this place “special” is the Management Team and Staff. Alexa and James set the tone and have created a warm and friendly environment to make each resident feel “at home”. Their door is open to ideas and concerns. In addition to Alexa and James, another staff member, Victor, drives the bus to provide transportation to various community activities, doctor appointments, etc.,... and our maintenance staff is accommodating and caring. Overall, I am happy to call this place home.

Lee mas

Management makes this place great. This is a fantastic place to live. I would recommend this company to anyone. The staff here are magnificent. I would move in right away on recommendations if I were not already here.

The property needs many upgrades. It has original appliances in most of the apartments, only about 15% of the units have new appliances. The amenities are old (club room and lounges still have original furniture, 17 years old). The maintenance staff is very inconsistent. Very few outdoor amenities.