The Jefferson Apartamentos

Water turned off for 9 hours at a time multiple occasions since I've been here. At times it is turned off and the apt mgt doesn't even notify residents til after it's off. Whole building didn't get AC until well after they said it would be on. City inspector even came out & was speaking to residents. After the AC was "fixed" it still never worked. Just blew air around the apt but was never cold. 85° in here despite the temp being set to 60.
Upon talking to mgt in the office & about 6 work... requests (some of which they deleted out of the system) they said they would send someone out.
The issue was still never resolved. The thermostats blow nonstop wasting residents' $ The thermostats here STILL don't work so you will come home to a 90° apt if you don't turn it off by cutting it via the breaker.
Every time I've spoken to someone in the office, I've been gaslit and lied to like this is how things are normally supposed to operate. The front gate breaks alot.
What breaks most is the elevators. Expect to either take the stairs or wait 15 minutes for the elevator. Both have broken at the same time as well. Maintenance does not fulfill quickly. I went a month with a leaky sink, no disposal, no dishwasher. I had no choice but to wash dishes in the bathroom. 4 of my packages that were supposed to be secured in the mail room were lost. Was told to contact the delivery provider but addresses were entered correctly & documented as delivered accurately. Only 1 occasion did I go down for something & then it magically appeared after they couldn't find it. It was days after delivery so they had time to sort things. Let's me know it's disorganized & they did temporarily lose it. The other things are just missing & I'm out of my money.
This place is undergoing renovations. Hammering & drilling starting at 8/9 am. I understand that it is necessary for renovations. What isn't is listening to their workers yell down hallways, cuss, rap, slam doors & blast music. It's sounded like the construction was in the same room as me. I've gone to work many days tired because I could not find comfort in my home. The washers & dryers break often and when they are working, they're not great. This, honestly, is so far at the bottom of the totem pole of issues. The gym. No sanitizer. Unsanitary. No air flow. 80° all the time. 9 out of the 12 workout machines are broken. Cords cut off! Lee mas

I’m currently living here and I’m not recommending this place for living, they’re charging a lot of money for utilities and the maintenance in this building is ridiculous. Air conditioning is not working properly and the building is so dirty!!!

This use to be an upscale well respected building not anymore they let amuone in now management has changed so many times it's ridiculous the current management team never answers the phone they talk about residents the building has roaches bed bugs dirty common areas and elevators a dirty pool no screens for your balcony the grounds are not kept up security nor the concierge never does anything they literally let anyone in the building the walls are paper thin you'll smell weed in the hallways... your car will be broken into or stolen I'm told they took away valet parking which was very dumb because the parking structure is a crumbling nightmare the fact that they still call the complex "Luxury" is laughable. Management is a joke again they talk about tenants never answer the phone and the and the one lady always has an attitude while the guy with the bald head acts like he's above everybody there is zero respect for the residents Lee mas

I subleased from this place in the summer of 2019 and it was so bad that I’m still upset and thought I should warn others. It had roaches and a big leak in my ceiling that never got fixed. I fully cleaned the place after I left and didn’t get my security deposit back, and the worst of it was that they towed my car all the way downriver after giving me full access to the parking garage right when I moved in and somehow “forgot” to give me key information. Towed my car at 3 am and it costed me... $700. Bad management and constantly was issuing late fees even though I was always on time. Lee mas

It would not be a good idea to move into this building right now. There are issues with the elevators, laundry rooms, unfair and suspicious car towing, and cleanliness. The building is filthy and the hallways have not been vacuumed at all this year. They stopped mid construction and have not resumed. Many of the hallways and floors are in an extreme state of disrepair. There is no parking in front of the building for guests, and they have to walk a ridiculously long way to get to the building... from the garage. Meanwhile, the parking spaces in front of the building are reserved for a pharmacy that rarely has any customers. There are issues with roaches and other pests. There is no way for your guests to call upstairs and be buzzed in, and you have to come downstairs in order for them to be allowed to come in. You are not allowed to receive packages with refrigerated food, such as Hello Fresh. If you do not collect your packages within four days, they are returned to sender. It is very disappointing to live here at this time, as I have lived here for over a decade. The building is currently in receivership and we have had more than 5 management companies in the past 4 years, each worse than the last company. This building has enormous potential, and I have not moved because I absolutely love my view and the size of my apartment. However, the second I step out of my door into the unpainted halls with mildew filled carpet that fills the air with a really foul smell, I hate it here. We are hanging on in hopes that just maybe, the next management company will actually restore this building to way it used to be when it was still a really great place to live. Lee mas