8/12/23
Renters Beware
I thought I was getting a nice apartment in a gated community. This couldn't be the furthest thing from the truth. Stay away this apartment complex is a joke. We had issues from day one not only with the apartment itself having an unlimited amount of issues that still were not all taken care of when we decided that we got a lemon and left. They are trying to charge us 9k for breaking a lease when we asked several times to be moved to a different apartment in the complex and got ignored. The... apartment stunk of smoke, the place was caked in nicotine residue, even after them allegedly cleaning it 3 times. We had mechanical issues. We had to ask them to replace all of the fire alarms. We had noise issues and they (the management) blatantly outed us to our neighbors to the point where we were confronted. It was so much more, save yourself the hassle and steer clear of this place. They are a joke. I am going to everything possible to let as many people know how awful our experience was here.
Reseña de Apartments.com
12 personas encontraron esto útil
Administrador de la propiedad en The Avondale respondió a esta revisión
Hello,
We value our residents' satisfaction and we take all feedback seriously. After a thorough review, we'd like to address your concerns.
Our primary goal is to offer a comfortable living environment to all residents. Our maintenance team... ensures timely and satisfactory resolution of all requests, committed to meeting the needs of our residents. Regarding your request for a different apartment, please understand that there are specific procedures and policies we must follow within the community.
Concerning the allegations about the cleanliness of the apartment, hygiene is a top priority for us and our team adheres to cleaning protocols to maintain cleanliness in all our apartments.
As for the lease termination charges, we understand your frustration. However, it's important to note that breaking a lease does incur costs as outlined in our lease agreement.
Regarding your experience with noise, we address such concerns internally to ensure that such incidents are handled with the utmost discretion and professionalism.
It's disheartening to hear about your negative perception of our community. We are committed to maintaining a positive and welcoming environment for all residents. We appreciate your feedback and we sincerely apologize for the challenges you experienced during your stay with us.
