Orchard Lakes Apartments

Overall, my experience here has been great. I’ve been here 1.5 years and sad to leaving. The buildings are tucked back off the main road so you don’t feel front and center. The office staff is SO kind, maintenance is speedy, and it’s down the road from a grocery store and other places. Any issue I’ve ever had has quickly and efficiently been resolved.

The floors here are HORRIBLE! I’m on 2nd floor. They creak & crack so loud & it’s literally the entire floor. You can’t step on a spot without some kind of creak/crack. It might not sound too bad to you walking on it, but believe me as someone who lives under someone else, I HEAR IT ALL! I complained & when the people above me moved out they said they’d have people come in and find the worst spots & nail them down better. They didn’t! When I say the floors are horrible, I really can’t even... describe how bad. I wish I could load audio clip because I can literally sit on my couch, record the audio with my phone, & you can hear it, that’s how loud it is. The bedroom is impossible to sleep in because any time the person above me gets up, I get woke up with all the creaking. I had to move my mattress into my living room! Not the best look, but at least I can sleep through the night. Lee mas

I've lived here for almost two years now and I love it. The staff at the leasing office have always been prompt when responding to my emails and calls, and the few times I've needed maintenance to come in, they've done so within a day or two. The ponds and trees maintain a sort of cozy atmosphere where you can sit out on your back deck, swim at the pool, or take a walk around the complex. My only complaints would be the noisy stairwells (you can really hear it anytime someone is going up or down... , as well as when a door is knocked on) and the bugs that get in during the summer (although to be fair, I'm on the ground floor, so it's not unexpected). Lee mas

Not a friendly or helpful leasing office. I asked questions via email and was told to look it up in my lease agreement. The walls are super thin and you pay a lot for an outdated apartment and appliances. The internet is also awful and you have to go through their provider. We upgraded to the highest the offer and it just shuts off. The landscaping and upkeep is also not what I would expect for the price.

unprofessional. first, I contact them to see the apartment after that I sent all the documents they asked for then they accept all my documents after that they asked me to applied and paid for the application to get the apartment, after that she called me to say sorry we don't accept your application, I asked her why you asked me to applied and paid for it and why you guys change your mind she said one second I will contact my colleague then they shut down the line to me after a long time waited... . then they don’t answer anymore!!!
Lee mas