The Riverloft

Was extremely excited to move into this building. I believe management changed in the middle of my lease, not sure if it makes a huge difference. Power outages were not reported for at least several hours after the outage occurred. Parking spots are a good price compared to other buildings, but a good price doesn't matter when you come home from work and there is another car parked in the spot you pay good money for, and that happened a number of times. Our heat didn't come out of one of our... vents until Derek came onboard and fixed it. That request was open for at least a month. Ralph and Karen are incredible, and the best communicators the building has. Fast forward to move out, which has been a disaster. We had our move-out scheduled for two months, and about three days before our scheduled day, the loading dock is under massive construction. There was no communication from management regarding that project, and I had to frantically email. Seems like that is a good thing to communicate with residents. We signed a contract via docusign that we accepted a cleaning charge of 90 dollars to guarantee no issues at move-out, even though our apartment was immaculate. Now we are being charged more for no apparent reason. Was just told that the charges stand, even thought there is no reason for the charges other than "they stand". I guess contracts mean nothing.

My previous apartment may not have been as aesthetically pleasing, but the communication was excellent. Not worth the aggravation of living here. Lee mas

I lived in the Riverloft for ALMOST 4 years and recently moved out due to a move to another city for a new job. I was informed by the leasing agent, Vince, that they had someone to take over the lease of my apartment. He also informed me that the person taking over my lease was a professional soccer player who needed to be in the apartment ASAP but wanted the apartment completely redone. I was asked to leave my apartment 6 weeks early for said soccer player.

As requested by Vince, I... rescheduled my movers and incurred additional fees and storage fees for my furniture to be fully moved out 6 weeks early. AIMCO is still charging me for those 6 weeks. None of my personal belongings or furniture were in the apartment nor was it utilized during that time. I have voicemails on my phone from him and emails to and from the building manager Neda.

AIMCO and Neda are dishonest and misleading. I was also charged for items after I moved out such as professional cleaning of the apartment. The apartment was in good condition and clean when I left. Plus I was informed that they apartment was being completely redone and the carpet was being ripped up. Therefore, a professional cleaning and rug shampooing was not necessary.

I received a bill of close to $11,000 by AIMCO for this situation.

I do not recommend the Riverloft nor any AIMCO building to friends of mine moving to Philly. I will see them in court. Lee mas