4/4/24
Unprofessional office staff
Beware of this property. When you apply they charge a $225 admin fee and $75 application fee. The $225 fee is refundable if you are declined. I was declined (but approved at a much nicer complex with $300 deposit the next day) and was promised to have the refund of the fee in 15-30 days. This was on Feb 29. As of today 4/2, I have not received the refund. Upon contacting their office, I was informed that the check was cut yesterday (4/1), over 30 days later. When asked why it takes so long, I... was told “the refunds come from our corporate office” and “we are required by law to refund within 30 days”. What they are saying is that they are allowed to legally hold your $225 fee (which no other property manager charges to apply) for that long, so they do.
In the end I’m glad I was declined and didn’t move here. I should have paid closer attention to all of the horrible reviews about this place. It looks like they are accurate
Reseña de Apartments.com
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