Marina Pointe Apartamentos

Lived at this complex with my girlfriend for 2 years in their loft style apartment. Nothing but problems. Cockroaches, cockroaches, and even more cockroaches. First night after we moved in, I was greeted by 10+ cockroaches in the kitchen, as well as one in the bedroom. We let them know about this and someone came and sprayed for maybe 30 seconds, and that was it. Did nothing. Was a battle for the entirety of the 2 years we lived there, and I wish the next tenants luck. Good luck taking an... evening stroll without dodging cockroaches on the sidewalk as well!

Maintenance is dreadfully understaffed. Our air conditioning went out during the middle of the summer, and we had to wait A MONTH just to get a window unit installed in our bedroom. Them leaving tenants without air conditioning in the SUMMER for a month is unacceptable. Never received any formal apology or compensation. After that we had to wait another month to have a new unit installed, in which the installers left us a lovely stain on the carpet (which we were later billed for after moving out, even though we spent $100 on a carpet cleaner trying to clean up their stain).

The leasing office is impossible to get into contact with. They never answer the phone. The office was hardly ever busy, and I don't understand what is so hard about picking up a phone.

I won't even get into the absurd rent price for the loft unit, because that is on us for letting them talk us into it.

We were the perfect tenants. Respectful to our neighbors, never harassed anyone in the office about the absurd delays on every maintenance request, never smoked, and left our apartment looking better than we found it, and with significantly less cockroaches. Didn't matter, they took advantage of us on move-out and billed us for things that were unbelievably minor and I know they will not be fixed, as they were issues prior to us moving in two years ago.

Please save yourself the headache and stay away. Can't even tell you how many next door neighbors we saw come and go, and it is pretty obvious why the turnover rate at this complex is so high. Lee mas

Apartment Complexes Please Do Better! Marina Pointe Apartments Do Better!

“MOLD AND ROACHES:
We Signed a 14 month lease August 2020 and within months we noticed mold and roaches-big roaches! We made phone calls, left voicemails, sent maintenance requests, sent emails and in person meetings to no avail! The apartment complex changed management, got new roofs on all buildings, redid pavement, new signs all around and repainted all buildings-all while our apartment was filled with black mold... throughout-ceiling fans, walls, windowsills, inside closets, kitchen area etc. No resolution was provided but they did offer to transfer us ONLY IF we provided verification of income AND gave them a $300 transfer fee! They also sprayed peroxide and painted the windowsills which did not work-quick coverup! Furthermore, they left us with a dehumidifier for almost 2 months thinking that would catch the moisture in the air-that didn’t work either! Mold was still present! Renters insurance did not cover due to it being an internal foundation issue. Furniture and clothing had to be thrown out upon moving out! We have tried to be civil by meeting privately, sent respectful emails, were very very patient over 5 months, but to no avail has anything been resolved! We were told the Regional Manager was in town in Sept 2021 and would be reviewing the situation and someone would be in touch-that was a month ago! Upon moving out, We have incurred unexpected expenses for new furniture, medical bills for breathing treatments, new clothing etc and we just want some type of reimbursement for our loss! PLEASE MARINA POINTE, TREAT YOUR TENANTS BETTER AND WORK ON RESOLVING ONGOING ISSUES HEAD ON! Avoiding mold issues will cause further health issues and losing tenants.
Thank You For Your Time!” Lee mas

I enjoy living at Marina Point !! I have lived here four years !!!It is my home and I enjoy it .

Marina Pointe is a great place to live. The grounds are well kept and service from the office staff and maintenance crew are great. Plus, theyre very friendly. Its easy living here at Marina Pointe.

I love where I now reside and the staff is super awesome to interact with about any matter. Best place to be.