The Citizen Apartments

I’ve absolutely loved calling The Citizen home for nearly four years! From the moment I moved in, the staff has been incredibly kind, attentive, and always willing to go the extra mile to make residents feel welcome. Their warmth and dedication truly create a sense of community that sets this place apart.

While there have been occasional hiccups with garbage collection in the past, they’ve always been addressed with care, and it hasn’t overshadowed my overall experience. What truly makes living... here special are the community events—each one is thoughtfully planned, filled with positive energy, and a great opportunity to connect with neighbors. There’s a genuine sense of camaraderie here that makes The Citizen feel like more than just an apartment complex—it feels like home. Lee mas

I very much enjoy living here at The Citizen. The office staff is so friendly and welcoming, as well as incredibly attentive to their residents!

The building management team is superb and they always make sure to communicate to the tenants about important news about the building or events that they are throwing.

We enjoyed our time living at the Citizen Memphis (outsiade of the frequent fire alarms, flooding last winter, and doors to the outside being constantly left open), but after moving out it's been more than 6 months and we still haven't received our deposit back from RPM Living after following up multiple times by phone and email. We left our apartment in excellent condition, did a walkthrough, and were told we would not receive the full amount. We've confirmed the send to address multiple times,... and have been told multiple times they had tried to re-send it. There is no urgency or care in trying to resolve it, so be wary of getting your deposit back. Lee mas

I have been living in the Citizen for about 2 years. The Citizen overall is fine - there is garage parking, pool, lounge, gym, dog washing station etc. At first glance, proximity to Starbucks and Kroger seemed appealing and has been helpful. However, at times I felt like I was living in a 3rd world country - so many power and water outages. I’ve gone 5 days without power in the winter during an ice storm, 5 separate days without water where I had to gather snow from outside and melt it to use to... flush the toilet. There have been several painful instances of this kind of occurance due to the age of the building. But my real point I want applicants to be aware of is the staff tries to change things with an iron fist. There is no grandfathering in, no negotiation and because they withdraw from your bank account there is no real recourse. The second floor “free parking for residents” we got when I first moved in now has a hefty fee and they mandate the first floor be for nonexistent retail and parking for the clinic next door on threat of towing your vehicle if you don’t oblige. There is no other place to park for residents. They also instituted a mandatory trash can fee and valet policy - where you leave your trash out and some paid service comes and takes it for you. I take out my own trash and I asked to be excluded as I did not want the trash can that came with it “part of the fee” nor the service and they refused stating it was mandatory and that it came with the room. Essentially this new management keeps adding miscellaneous fees making everything more expensive than the rate you originally agreed to and there is no grandfathering in at what you started at. They threaten you with towing or fees if you don’t oblige and leave the existing tenants with no other options. I have been regularly disappointed by the Citizen’s policies and how they have forcibly chosen to implement them.

Aside from that it is a nice place to live. The staff themselves are pleasant when you need assistance and are reasonable. I just think the policies they are being forced to push are not. The gym is reasonably stocked with equipment and they do try to have little events and food trucks for resident interaction. I just can’t get over the treatment of residents and their strategy when trying to implement change when the residents aren’t given options. Lee mas