The Trails Apartments

I have been living at the Trails going about 5 years in February 2024. I truly love my apartment home and have always felt pretty safe living here. The grounds are kept beautifully and maintenance has always been quick to come out for any issue I have had. The only thing I don't like (and I truly hate that I have to even mention it) is a lot of people here smoke and they will smoke inside their apartments even though it is prohibited and listed black and white in the lease agreement. If you... smoke or don't mind the smell you should be fine. Lee mas

Since the managers have stayed consistent for the last year or so things seem to be greatly improving. Donna and Monica really do care about residents and have stayed late so that I could get my package that was delivered to the office. The manager lives on site and I have seen her making improvements on a continuous basis. Any maintenance issues I've had all very minor were fixed within 24 hours and most that same day. She has been working to get the residents more community involvement and... we recently had a fun painting party. She brought in a artist to teach us to paint a beautiful sunset painting. She's scheduled us a game day watch party, pool parties, boot camp workouts, safety meetings with local law enforcement, and many holiday events. My favorite was when they came around and picked up our trash by our doors for tenant appreciation week. It's by no means an upscale complex but it's clean and safe. I'm happy to have called it home for the last four years and in my opinion the best complex on Treepoint. Lee mas

Lived here for a year and it was by far the worst experience I've ever had. Moved into the "updated" apartment but really the model that they showed me was nothing like the one I ended up in. Toilet overflowed two separate times, cabinets were falling apart, dishwasher did not drain, and air-conditioning barely worked. Not to mention the management which was very demeaning to me and would fine you for any little thing. Also the complete lack of security lol. I could go on and on but the... point is they try and make it look nice and they play nice until you sign the lease and realize you completely made a mistake. Wish I was just bitter but I really did have a terrible terrible experience living here. The only good thing about it was the nice matinence men and it is (used to be) cheap. Lee mas

I have stayed in the apartment with my children for not even a complete year, and I can not wait until my lease is up!!! When I first moved the apartment managers were great and communicated great!!! For the past 5 months , my air has gone out 4 times, and the apartment complex does not comprise, and only care about their selves . I have attempted to contact Coorprate and they do not answer or call back... There has been multiple break- ins in cars (ours has been broken into). There is always an... issue of what is on my patio, when it is cleaner then most. Also the neighborhood always has homeless people walking the streets and standing on corners. This is not a great place to move !! So please do not allow Mary or Donna fool you Lee mas

I was a resident at the Trails for 10 years and moved out in 2013 due to change in rent price that didn't fit my budget. Having lived somewhere else, now I realized I made a mistake. Only bad thing happen to me when I live here was when my car got stolen; at this time there was no security .