Enclave at Prestonwood Apartamentos

Over the past couple of years since the current management company took over the property, it has really gone downhill. There's not a day/night that goes by that people are driving into or out of the complex blasting their car stereos, sometimes in the middle of the night!

Guest parking is most times unavailable because residents are using those spaces and not paying for them (guest parking is $3.50 for every 24 hours, which I think is absolutely insane!). There have been a few times that... friends of mine have wanted to come over but had to go right back home because there was no guest parking available anywhere in the complex!

I send messages through their resident portal, but never receive responses from anyone. I had received an email
in late Sept 2023: "Residents using the pool and grill area unauthorized, you have been caught on camera." I fired a reply immediately back to the office saying that I hadn't been in the pool/grill areas since before Summer 2021, so I had been incorrectly identified as the perpetrator. It's now late Feb 2024 and after sending 2 more inquiries in this regard via the resident portal, still no response from management. I have looked everywhere I could think of on the web for an actual email address to use instead of the resident portal, but no luck. Lee mas

Infestation, thieves (car got broken into twice), apartment got broken into once. they show you one apartment and then they tell you the apartment isn't ready and they make you move into one that's not even close to what you signed for., trash management too. Good luck getting someone to come attend your service request. cheap but get what you pay for.

Used to be ok till the new company bought the apartments and fired the old staff and hired all new people. Angela is fake friendly and the moment you tell her something she doesn't like she gets rude. Have had roaches on and off for the past 2 years. no matter how much I clean they always come back.

Like roaches?!? Then this is the place for you!! I’m not talking about one or two big roaches I’m talking about the entire place is infested. Make sure you check your shower, bed, clothes, and fridge. Most importantly never take off your shoes! Oh wanna move to a different unit? Ha. The only way you can move is if you upgrade to a larger unit, pay the higher rent, and a new security deposit. THEY WANT YOU TO SUFFER!

Maintenance is a joke. It takes weeks for anyone to come out and fix things.... We’ve had to resubmit tickets because maintenance marks them as complete when nothing has been done. They’ve done this on multiple occasions were we have even been home all day. Remember that thing about suffering?

Our lease is up at the end of April and we will be getting rid of all our furniture so that the roaches don’t follow us into our new place. Save your money and live somewhere else! Lee mas

Worst renting situation ever. Why....

1) no where to park. Parking is not restricted. My neighbor has several cars and they take all the spaces by our unit. Only space open is handi cap. Parked there to unload my car 15 minutes....they towed it...time was 12 am....security had it towed.

2) no security.....unless your being towed

3)foul smell in apartment. They wont fix

4) do poop all over grounds...never walk in the grass.

5) price is decent but trust me you will pay. They will milk... you for every sent

6) post control...no pest control. They use the same stuff you buy at walmart or home depot. Then they charge you a fee monthly for it.

Please listen tO what I'm saying...DO NOT STAY HERE SAVE YOUR MONEY AND YOUR SANITY.

I wish someone would have told be before I moved here. I have not been here a full year and i want out of the raggedy place. Lee mas